Undergraduate Survey: Satisfaction with Services

Corroborating findings from previous library surveys, you are generally very satisfied with our services. We will send any comments about the computers and printing to Information Services, who handles these services.

We asked faculty and graduate students about their satisfaction with our services; see their responses:
Faculty | Off-Campus Graduates | On-Campus Graduates

Overall scores, excluding people responding "N/A," sorted by "Very or Somewhat Satisfied":

	Very or Somewhat Satisfied	Very or Somewhat Dissatisfied	Select thumbnail to view chart
Helpfulness of library staff	89.8%	1.5%
Expertise of library staff	85.6%	2.4%
Electronic off-campus access	85.1%	4.0%
Library website	84.8%	2.8%
Interlibrary loan	81.8%	4.5%
Printing in the library	79.0%	7.9%
Summit borrowing	78.6%	4.9%
Multimedia lab	70.7%	7.4%
Media viewing and listening stations	66.4%	6.5%
Availability of library computers	55.7%	18.8%

We welcome further input. Please email library@up.edu with your comments and suggestions.