On-Campus Graduate Survey: Satisfaction with Services

Corroborating findings from previous library surveys, you are generally very satisfied with our services.

We asked faculty, undergraduates, and off-campus graduate students about their satisfaction with our services; see their responses:
Faculty | Undergraduates | Off-Campus Graduates

Overall scores, sorted by "Very or Somewhat Satisfied," limited to respondents not answering "N/A":

	Very or Somewhat Satisfied	Very or Somewhat Dissatisfied	Select Thumbnail to View Chart
Helpfulness of library staff	94.1%	1.5%
Expertise of library staff	87.1%	6.4%
Electronic off-campus access	85.9%	5.6%
Summit borrowing	82.0%	6.0%
Library website	81.4%	4.3%
Interlibrary loan	78.3%	6.7%
Printing in the library	71.9%	11.0%
Multimedia lab	71.1%	15.8%
Availability of library computers	70.0%	7.2%
Media viewing / listening stations	57.9%	15.8%

We welcome further input. Please email library@up.edu with your comments and suggestions.