Clark Library

University of Portland

2011 Library Survey Home

2011 Graduate Survey Results Home

Off-Campus Results pages
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Service Usefulness
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Service Satisfaction
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On Campus Results pages
Hours
Collection
Comfort/Assistance with Research
Help Preferences
Service Usefulness
Building
Service Satisfaction
Library News

Off-Campus Graduate Survey: Satisfaction with Services

Corroborating findings from previous library surveys, you are generally very satisfied with our services.

We asked faculty, undergraduates and on-campus graduate students about their satisfaction with our services; see their responses:
Faculty | Undergraduates | On-Campus Graduates

Overall scores, sorted by "Very or Somewhat Satisfied":
 
Very or Somewhat Satisfied
Very or Somewhat Dissatisfied
Select Thumbnail to View Chart
Expertise of library staff 86.6% 2.2%
Library website 85.6% --
Helpfulness of library staff 85.5% 2.2%
Summit borrowing (OR, WA only) 85.4% --
Electronic off-campus access 82.0% 4.4%
Interlibrary loan 76.4% 1.1%

 
 

We welcome further input. Please email library@up.edu with your comments and suggestions.