Clark Library

University of Portland

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2011 Faculty Survey Results Home

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Faculty Survey: Service Satisfaction

Corroborating findings from previous library surveys, you are generally very satisfied with our services.

We asked students about their satisfaction with our services; see their responses:
Undergraduates | Off-Campus Graduates | On-Campus Graduates

Overall scores, sorted by "Very or Somewhat Satisfied," limited to respondents not answering "NA":
 
Very or Somewhat Satisfied
Very or Somewhat Dissatisfied
Select Thumbnail to View Chart
Helpfulness of library staff 99.4% --
Expertise of library staff
97.6%
--
Interlibrary Loan (UP ILLiad) 95.3% 1.2%
Summit 94.8% 0.7%
Library website 88.0% 1.8%
Electronic access from outside the library 87.5% 3.0%
Multimedia Lab 73.3% 6.7%
Media viewing and listening stations 71.4% 7.7%

 
 

We welcome further input. Please email library@up.edu with your comments and suggestions.