Faculty Survey: Service Satisfaction

Corroborating findings from previous library surveys, you are generally very satisfied with our services.

We asked students about their satisfaction with our services; see their responses:
Undergraduates | Off-Campus Graduates | On-Campus Graduates

Overall scores, sorted by "Very or Somewhat Satisfied," limited to respondents not answering "NA":

	Very or Somewhat Satisfied	Very or Somewhat Dissatisfied	Select Thumbnail to View Chart
Helpfulness of library staff	99.4%	--
Expertise of library staff	97.6%	--
Interlibrary Loan (UP ILLiad)	95.3%	1.2%
Summit	94.8%	0.7%
Library website	88.0%	1.8%
Electronic access from outside the library	87.5%	3.0%
Multimedia Lab	73.3%	6.7%
Media viewing and listening stations	71.4%	7.7%

We welcome further input. Please email library@up.edu with your comments and suggestions.