Clark Library

University of Portland

2011 Library Survey Home

2011 Faculty Survey Results Home

Faculty Survey Results pages
Hours
Collection
Decision on Where to Publish
Service Usefulness
Contribution to Faculty Accomplishments
Help Preferences
Research Ability: Undergraduates
Research Ability: Graduates
Service Satisfaction
Library News
Auxiliary Services

Faculty Survey: Help Preferences

You can receive help from the library through multiple communication modes, from in-person to telephone to text message. Your preferred way to receive help, by far, is via email, followed closely by in person. Learn more about our various communication modes.

We asked students about their preferences for receiving help; see their responses:
Undergraduates | Off-Campus Graduates | On-Campus Graduates

In order from most to least preferred:
  Most Preferred + Somewhat Preferred
Somewhat Not Preferred + Not Preferred
Select Thumbnail to View Chart
Email
88.5%
1.0%
In person
86.1%
2.8%
Telephone
57.2%
18.4%
IM (Library Chat)
24.3%
46.3%
Text message
12.6%
56.0%

 
 

We welcome further input. Please email library@up.edu with your comments and suggestions.